Shipping Policy


Shipping Rate:

Free shipping available - You don't have to pay shipping for most items at Audew.com. You can view the shipping fees on each product page and at checkout.

 

Shipping Method:

Audew usually use FedEx, USPS, Amazon to shipping your order. Amazon functions as our logistics partner to ship out Audew products. They will choose the carrier that they think works best for our customers.

Details are shown in the following:



CountryShipping Time (local warehouse)
Shipping Time (other warehouse) 
Cost
United States3-7 Business Days10-25 Business DaysMost items free 
United Kingdom3-7 Business Days10-25 Business DaysMost items free 
Germany3-7 Business Days10-25 Business DaysMost items free 
France3-7 Business Days10-25 Business DaysMost items free 
Italy3-7 Business Days10-25 Business DaysMost items free 
Other Country
3-7 Business Days10-25 Business DaysMost items free 


Package Area:


Fulfilled by Merchant Fulfilled: USA, Germany, France, Britain, Italy, Spain;



Shipping Time:

1. Ship from local warehouse: 3-7 working days


2. Ship from CN warehouse: 10-25 working days

Due to the COVID-19, the shipping may delay.

 

Processing Time:

In 48 hours during the working days.


The time between when your order has been shipped and delivered to you. It takes 3-15 days at most times.
Total Delivery Time = Processing Time + Shipping Time.
The delivery time depends on the country you live in and the shipping method you chose for your order.


Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures, or other causes.


Please contact us if the package does not arrive on time, our customer service will get back to you as soon as possible.
We are improving the delivery process to make your package more secure, so processing your order may be within 1-2 days.
If you have ordered multiple products, you may receive separate shipments, the delivery time may also differ.



Taxes & Tariffs:



Do I need to pay import taxes and duties?

You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when the goods you have ordered from us arrive in your country.

We advise you to find out about the local regulations prior to ordering from us. Audew can not give you advice or information about tax rates and customs charges in your country.


If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.



How can I find out about my local import tariffs?

Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.

 

If you have any questions, please email [email protected] to contact us.